At Cowan Insurance Group we have been closely monitoring the developments related to COVID-19 and implementing procedures to minimize the risk of disruption to service for our clients. The health and safety of our employees, clients, business partners, and communities is our top priority.
To help minimize the risk of exposure to COVID-19 Cowan has implemented employee guidelines requiring the cancellation of all non-essential business travel until further notice. Additionally, out of an abundance of caution, we are asking all employees to limit in-person client meetings, opting for the use of teleconferencing and other technology where possible. We are also encouraging our clients to contact us via email, as they may experience longer than normal phone wait times.
We have a robust Business Continuity plan which includes a comprehensive Pandemic plan to ensure the continuation of essential business functions. To keep our clients and business partners informed we have created a COVID-19 resource page on our website. Please visit cowangroup.ca/covid19 for the latest information on how Cowan is addressing COVID-19.