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Our priority continues to be the health and safety of our clients, employees, and communities. In response to the COVID-19 pandemic, we remain open to deliver excellent service to our clients. The majority of our employees are working from home and remain ready to answer your questions and provide advice. Visit our COVID-19 page for client resources and additional information.

COVID-19 Visitor Protocols

To our valued clients and visitors including contractors, suppliers, and other service providers, due to COVID-19, and to ensure the health and safety of everyone who enters our offices, we have implemented the following protocols for visitors:

  • Unfortunately, we are not able to accommodate unscheduled, or walk-in visits at this time
  • Only visitors with scheduled appointments or meetings are permitted to enter, except in the case of an emergency
  • All visitors are required to confirm they are not experiencing COVID-19 symptoms, sign the attendance registry, and use the provided hand sanitizer before entering
  • Visitors are required to wear a mask in areas where physical distancing is challenging; if you did not bring a mask, please request one from our reception desk
  • Until further notice, we are asking our clients to only book an in-person meeting at our offices when other means of communication (e.g., phone, web meeting, email) is challenging

Thank you for your co-operation and understanding.

Address: 705 Fountain St N , PO Box 1510 Cambridge , ON N1R 5T2

Phone: 519-650-6360 Toll-free: 1-866-91COWAN 1-866-912-6926 Email: cambridge@cowangroup.ca

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