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Our priority continues to be the health and safety of our clients, employees, and communities. In response to the COVID-19 pandemic, we remain open to deliver excellent service to our clients. The majority of our employees are working from home and remain ready to answer your questions and provide advice.
Contact us at: firstname.lastname@example.org
or call toll-free: 1 (866) 912-6926
To our valued clients and visitors including contractors, suppliers, and other service providers, due to COVID-19, and to ensure the health and safety of everyone who enters our offices, we have implemented the following protocols for visitors:
Thank you for your co-operation and understanding.
The past couple of weeks have been challenging for our clients, our employees and our communities. The anxiety and stress is real for everyone: businesses are dealing with a rapidly changing environment, people in our communities are facing self-isolation and possible layoffs, and our governments are diligently trying to do their part to offer support, guidance, and care. Read the full message
Our organization has taken decisive action in response to the public health crisis created by COVID- 19. As events surrounding the pandemic continue to unfold at a rapid pace, we are monitoring the situation closely and evaluating the impact daily. The health and safety of our employees, clients, business partners, and communities remains our top priority.
To help minimize the risk of exposure to COVID-19 to our clients and employees, we have enabled many of our employees to work from home. We also ask all visitors to refrain from coming to our offices for unscheduled meetings until further notice.
We have made the difficult decision to temporarily close three of our smaller offices, but want to assure you that we remain open for business. We are available to answer any questions you may have or provide other support as required during this unprecedented time.
We have a robust Business Continuity Plan, which includes a comprehensive Pandemic Plan to ensure the continuation of essential business functions. We are working diligently to prevent any disruption to the service our clients have come to expect from us.
We are committed to keeping you informed and sharing as much information as possible with our clients, employees, and business partners.
General Inquiries: 1 (866) 912-6926
To report a claim, visit our Claims Centre
Until further notice, we have closed our Burford, Paris, and Stratford offices to clients and the general public. If you have a critical need for an in-person meeting with a Cowan representative, please contact the alternative office listed below.
Address: 573 Dundas St,
Woodstock , ON N4S 1C6
Address: 225 King George Road,
Yes, our business continues to operate. At this time we are asking clients and the general public to refrain from visiting our offices in person when possible.
As we continue to monitor and assess the risks associated with COVID-19, we are following the recommendations of health officials. The majority of our employees are now working from home. We have also increased the cleaning and disinfection of shared areas and common surfaces at our offices and made additional hand sanitizer and disinfectant wipes available to employees.
Should you need to make a claim, please visit our Claims Centre.
We understand that making payments in person at one of our locations is the preferred, convenient option for many of our clients. However, to help ensure the health and safety of our employees and our clients, we ask that you please consider mailing your payment, or setting up electronic payments through your financial institution’s website as an alternative.