Southern Ontario Flooding: Cowan Insurance Group is here to help

In the wake of last week’s significant rainfall and snowmelt around the Grand River watershed, which has caused flooding in and around townships and cities in Brantford and Waterloo Region, we want to reassure our clients that we are here to help. Our 24/7 Claims Management team is ready to ensure delivery of exceptional customer service to policyholders impacted by the flooding.

While the evacuation order has been lifted in the City of Brantford, the Chatham-Kent area is now under a voluntary evacuation as the Thames River water level continues to rise. Residents are instructed to avoid travelling through affected areas and stay away from fast flowing rivers and creeks.

 “Our thoughts go out to all those affected and we urge you to be alert and exercise caution, especially upon re-entering your home or business after a flood event,” says Heather McLachlin, President, Cowan Insurance Group. “We are committed to actively supporting our partners, clients, businesses, and individuals who are in need and have suffered loss in this crisis.”

To report a claim, please call our toll-free number at 1-866-912-6926, or email us at with your name, address and contact information.

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