Cowan Insurance Group Announces New Role Focused On Client Experience Enabled Through Digital

Photo of Leon PunambolamCAMBRIDGE, ON – Today, Cowan Insurance Group (“Cowan”), a leading Canadian insurance brokerage and consulting firm, announced the addition of a new role to its Leadership team.

The new position, Industry Leader, AVP Technology and Digital, continues the evolution of Cowan’s support of the technology ecosystem, providing innovative programs for clients, the TechLife® omni-offering to technology start-ups, and the expansion of Cowan’s digital business approach for clients through exploration and support of emerging technologies.

Leon Punambolam has been appointed to the role of Industry Leader, AVP Technology and Digital. He is accountable for developing and driving strategic direction related to the client experience enabled through digital, and providing leadership and guidance to the Cowan Leadership team with a focus on innovation, digital transformation and new sources of revenue growth.

Leon joined Cowan in January 2016, as the Technology Industry Leader. With a thorough knowledge and expertise in technology, financial management, business development, risk management, and sales management, he has subsequently grown Cowan’s footprint in the Technology sector. Leon’s expertise in client partnerships and ability to understand client needs in order to develop innovative solutions to help them meet their goals, will contribute to his success as the Industry Leader, AVP Technology and Digital.

“We understand that what clients want and how they expect to interact with us is always changing,” says Heather McLachlin, President, Cowan Insurance Group. “With this focus on a digital customer experience, we’re empowering our clients to work with us in new ways and continuing to provide the superior service they have come to expect from Cowan. Leon’s expertise in his new role will lead Cowan’s digital path as we continue to grow our business through digital offerings. I’m excited for where this new leadership role will take us.”

Cowan has long been a thought-leader among Canadian insurance brokerage and consulting firms. This new role supports Cowan’s position as a leading-edge industry expert with the driving force of client-focused product and service offerings, and strong strategic partnerships.

About Cowan Insurance Group
A pre-eminent Canadian owned and operated insurance brokerage and consulting operation, Cowan Insurance Group represents leading national and international insurance companies. Cowan specializes in property, casualty and credit insurance, providing the best value to businesses, organizations and individuals for their insurance and risk management needs. The organization also advises and creates retirement, group benefits, disability management and international benefits programs for employee groups and offers wealth management, financial planning and succession planning services to individuals through its wholly owned financial services subsidiaries. Cowan Insurance Group has over 450 employees and currently operates in 12 locations across Ontario. Cowan subsidiaries include The Williamson Group, Millennium CreditRisk Management, Wentworth Financial Services, and Cowan Financial Solutions. For more information, please visit

Contact Information: 
Maggie Hall
Communications Specialist
Cowan Insurance Group
519-650-6363 ext. 31333 or