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Cowan Insurance Group continues to provide you with the support and answers you need as updates to legislation and regulations are announced.
We are in constant communication with our industry counterparts and the Canadian Life and Health Insurance Association (CLHIA), and monitor changes to the Employment Standards Act and Legislated Leaves.
My worker(s) is/are in a voluntary or mandatory quarantine but are not sick, or have not tested positive for COVID-19.
The workers are not sick/injured and therefore are not eligible for Short-Term Disability through Cowan.
My worker(s) has/have been involved in a COVID-19 outbreak at the workplace, and it is deemed a work-related incident or outbreak. My workplace is insured by the Workers Compensation Insurance Board.
Contacts and claims
Your provincial Workers Compensation Insurance Board may be covering these claims. Check with them as your first point of contact.
Once on this page, scroll down to your applicable province’s website and visit their COVID-19 information pages.
My worker(s) has/have tested positive for COVID-19, and this is not considered a workplace-related situation.
My workers(s) has/have been involved in a COVID-19 outbreak at the workplace, and it is deemed a work-related incident or outbreak; however, my place of business is not insured through the Workers Compensation Insurance Board.
Workers Compensation Insurance Board have denied the claim(s).
My worker is feeling ill, showing symptoms of COVID-19 and has yet to be tested, or has been tested and is awaiting their test results.
Contacts and claims
Complete the following:
The Short-Term Disability Application (.PDF) can also be found in your Cowan Welcome Kit.
Trinidad and Tobago, Jamaican Liaison Service, Eastern Caribbean Liaison Service, Comuguate/Guatemalan Worker Health Care Plan, Agricultural Worker Health Care Plan, A.R.I.M.E and Working Link: Please use the Cowan Short-Term Disability Form (AETNA) (.PDF)
For additional information, please contact Cowan Insurance Group at firstname.lastname@example.org or call toll-free 1-866-912-6926.